Elidh – 6th August
Lunch. Food was absolutely amazing and coffee are amazing
John Muir – 6th August
Wedding. Was an excellent venue, superior rooms are large and well furnished and kitted out. Food was good but small portions. Staff were all freindly. Bed was comfortable and jacuzzi bath was cool. Breakfast was excellent. Check out was 1100.
Hannah - 5th August
5 * would definitely return. We used an it is on deal and got Brilliant service. lovely staff, meal & atmosphere. Very attentive, would definitely return to try new menu
LDWDG – 5th August
Si cafe bar and restaurant New Menu😁. My husband and I tried out the new menu at Si Cafe bar and restaurant we were not disappointed. The food was excellent can't fault it at all. The staff were all very friendly and looked after us well. Great service Great food thoroughly enjoyable experience. We will definitely be back.
Linda – 4th August
Fabulous venue with a great menu. Loved our visit to SI the new menu was fabulous lots of new flavours. Great service and fun atmosphere
Ross 31st July
Phenomenal in every way. Had my wedding at the Gailes and from start to finish couldn't have asked for more. The staff were superb, the waiters, the bar staff, the cleaning staff, the reception staff. Everyone was extremely friendly, helpful and informative. That wasn't just the feedback from me and my partner but the feedback from the rest of the guests too.
The rooms were extremely clean and had a modern but rustic feel to them. Our suite was fantastic. The jacuzzi is a dream and the bed was extremely comfortable.
The food was maybe the best I've had anywhere. I'm not exaggerating that either. I'm including a lot of top restaurants in this. It might be the best I've had. Everyone else said the same so hats off to the chef and the rest of the kitchen team.
Would also like to say a warm thank you to Claire our co-ordinator and Emma. Our wedding ran as smooth as it could be. Everything was perfect. So would highly recommend using the Gailes as a venue. The grounds are beautiful.
Only thing I would say is the drinks are pricey. But considering everything else I've said it's absolute value for money.
One of the best stays me and my wife have had at a hotel if you exclude the major fact we were married there.
Ross and Jade McGowan
Katie – 31st July
Loved this little hotel
Myself and my partner stayed here last week and will definitely be returning in the future. Beautiful little place, all the staff we met were so friendly and warm and couldn’t do enough for you. Room was spacious and clean, with a nice modern style. There is a lovely little roof terrace to sit and enjoy a drink in the sun. The restaurant food is delicious, we had dinner and breakfast there and both meals we couldn’t fault. Just a 5 minute drive to Troon. Would definitely recommend this hotel.
LM – 31st July
Lovely hotel. Had an overnight stat at this hotel, it was lovely. Rooms are very spacious, clean and modern. Receptionist Megan was extremely helpful. Food in the restaurant was lovely and staff very accommodating. Will definitely be back.
Vegas – 24th July
Gourmet at The Gailes. My wife and I were looking for somewhere nice for lunch at short notice while out for a drive on a lovely sunny day and called into The Gailes Restaurant.
The Service by Natalie was like the food EXCEPTIONAL
We will certainly be visiting the Gailes Restaurant again soon
Elaine – 24th July
My Daughter's Wedding. My daughter got married here outside in the Kyle Suite. in June. The day was absolutely wonderful and completely faultless!. Granted it was a beautiful sunny day and the scenery and photographs are stunning. The whole day was extremely well organised and I cannot thank everyone involved enough for a truly magical day! I could elaborate more but everything was just perfect! Therefore to anyone looking for the perfect wedding venue- please visit the Waterside Hotel!
Chirizopie – 17th July
A gem on the coast. Having spent the morning paddle boarding in the sea we went looking for somewhere to eat and stumbled upon food heaven. A beautiful, stylish sea themed restaurant with a really great menu, friendly staff, well timed service and quite possibly the best scampi I’ve ever eaten!! Seating available inside and outside with views of the sea and Isle of Arran opposite. Will definitely stay here when we return to Scotland next year.
Kjhaggs – 15th July
We truly enjoyed our stay at the Old Loans Inn. We were pleased with the accommodations, restaurant & bar offerings and the wonderful service. We arrived early as a result of coming from the states and found that our room was being readied even at that early hour. We spent many enjoyable hours in the common areas chatting with the attentive staff. Many thanks to Amy for making us feel so welcomed.
Alison – 14th July
Spotless and very friendly
Delightful welcome here with great staff. The bedrooms and bathrooms are spacious and spotless. I only had breakfast which was a generous portion but good quality. The hotel is positioned just on the outskirts of the town centre so lovely and quiet. I've stayed in a few hotels in Troon and this is by half the best and excellent value for money.
Mummydo – 11th July
Lazy cycle ride. Cycled to the Gailes and stopped for breakfast, sat outside as the sun was shinning, ordered 2 breakfast one normal and vegetarian and pots of tea. Tea arrived first in individual tea pots and it was real tea. Breakfast's were excellent food cooked to perfection veg sausage was the best I have tasted. We also got orange juice and glasses
of water. Service was excellent
Bigsteve – 9th July
60th birthday party
We stayed at the Old Loans hotel 7/7/18 celebrating my brother's 60th.
I would like to thank all the staff for the attentive service we received.
Val in charge of house keeping for the high standard of our room . The excellent quality of the meals. Highly recommend.
Thanks for making our weekend enjoyable.❤x
Kao – 24th June
Magic food in top end surroundings ! Great chilled atmosphere in this Hotel visited many times for meals..... Service polite courteous & always with a smile ..... we had the Fajitas & Fish & Chips both meals were fantastic. The drinks a little expensive altho to be expected for a Hotel! I’d definitely recommend been to functions of a happy & dad nature & the food & spread amazing !
Raymond – 18th June
A nice surprise. My wife and I spent a lovely weekend at this hotel to attend a wedding. The first surprise was the size and quality of the room. Its one of the nicest and comfiest rooms I’ve ever stayed in with a large king size bed and a large bathroom with a spa bath and shower.
The views over the beach and the Clyde estuary were stunning even when the weather was wet.
The wedding organisation and the staff attention was second to none and we were provided with delicious meal well above the standard you would expect.
The predominantly young staff worked very hard and kept their smiles late into the night.
The excellent breakfast allowed us to leave with full stomachs and a lovely memory, we shall go back again.
Allison – 15th June
Had dinner on Friday and a late lunch on Sunday. Food great as usual. Staff couldn’t be more helpful. Cara is a wee star. Relatives stayed Friday to Monday and as always no complaints. Booked for September. All in all, lovely weekend as always. Recommend to anyone.
Les – 15th June
Great food, lovely relaxed atmosphere. The place is lovely, very relaxed and we were made to feel very welcome. We had the prawn cocktail and the rice balls to start, then the fish and chips. Everything tasted delicious and very fresh. The fish n chips were huge! We really enjoyed our visit, would not hesitate to recommend and we'll be back soon. Oh, and the hanging skewers someone had looked amazing!
Mark – 14th June Wedding heaven
We had and attended our daughter’s wedding at the Gailes . Absolutely fabulous venue and staff were brilliant. Accommodation was excellent and the whole day ran like clockwork. Meal was fantastic and bbq in the evening amazing. Couldn’t recommend this venue more. From initial enquiry through to the actual day they took the strain. Setting is second to none
Summerbaby – 13th June
Amazing hotel. We booked here for 2 nights in a deluxe double room with sea view which was beautiful inside and was very comfortable and cosy . Staff were very friendly and helpful. The hotel itself was modern and bright . The breakfast was also very good and had lots of choice . Would definitely come back.
Hunts – 7th June
We are just back from our friends wedding which took place in the Waterside Hotel. I cannot praise this hotel enough!! From the reception staff to the cleaners to the wedding staff they were all first class. We were allowed to check in early on arrival as the wedding was 2pm. They were very accommodating. The wedding was outside as the weather was fantastic and it was a great place to get married. The reception was amazing with the food top notch. We had an amazing day from start to finish. The breakfast this morning was also a high point!! I would also say the rooms here are absolutely stunning and the finishes inside them are of a very high standard. If you are lucky enough to get one overlooking the beach/sea they are well worth experiencing!! We were lucky enough to also get a look in the suite used for the bride and groom. It was absolutely stunning. I cannot recommend this hotel enough. It is definitely worth going too and we will certainly be back!!
Lauren -7th June
Booked a spa night as a couple as a treat and whole experience from start to finish was great. The use of facilities along with your room booking came in very handy and we also added the option of a few treatments. The hotel is fresh and very clean and up to date decor rooms are very modern and come with everything you need including hair dryers , iron/board etc. The main thing that stood out for us was the staff and meals. We arrived and was in number 2 which was a ground floor room beside the last whole of the golf course, wasn’t great as we had people peering in our window so we phoned reception and within 5 minutes we were moved upstairs to a better room. We sat for over 4 hours having a 3 course meal and drinks downstairs and it was the best meal we have had in a long while couldn’t not fault any of it, the staff especially a lady called Alana were exceptionally polite and nothing was a hassle for them either. 10/10 stay will defo be back.
Paddy – 6th June
Best Burgers in North Ayrshire. Great food and fantastic service, great value for money, one of the best burgers I have ever had. Cocktails weren't too great but overall a fantastic place, great atmosphere.
Mansell – 3rd June
I stayed as part of a group of 22 golfers in late May.
We played Western Gailes, Dundonald and Gailes Links and could not have had a better hotel for our stay. Not only was the location perfect, the hotel and its staff catered for us excellently. The rooms were ideal, the breakfast plentiful and the staff very attentive.
We had dinner on the final night and to a man, everyone really enjoyed it.
I will definitely be returning!!
Jaqueline 21st May
Firstly I cant believe the wedding is over....however the waterside has given us memories to last a lifetime. From 2pm day before of Emma and Roberts wedding i cannot fault staff in this venue nothing was a problem....helpful and happy to help. Rooms were beautiful and even though we had to change rooms next day(as there was a wedding on that evening)they helped us move everything. The honeymoon room was massive so there was loads room for bride bridesmaids videographer photographer hair makeup ...list goes on.
Ryan you are a credit to the waterside your no flap attitude was great you smiled all day(even if you thought otherwise you would never have known)haha as was stacey(hope name was right) in the evening. From getting bride down on time to calming her and making sure there day was perfect. Food was lovely and warm served with no fuss even when there was table dances going on around them lol. Setting up in the evening was so quick and reception started on time.
Lastly a massive thankyou to karen seeing your face beaming in the room before emma went downstairs was lovely you were there the day they booked the wedding (and emma thinkin you were her personel wedding co-ordinator)haha. Karen and Malcolm ...you have created a beautiful venue and chosen great staff from front desk to house keepin to bar staff and management I would have to hesitation in recommending this venue to any bride to be it was fantastic Thankyou �
World Traveler 20th May
Beautiful Hotel Stayed here for business for a few nights and had such a relaxing time.
I decided on 2 of the days to just work in my room which overlooked the coast. Food good, service good. Def come back when i am next in Scotland. Location is also great for you to go running along the beach if you choose too!! :-)
Vicki 17th May
We just happened to be driving by this gem of a place on our way home from
Kelburn castle and so glad we did !! The food was